Privacy Policy & Terms and Conditions
RISE Performance & Health, LLC
Effective Date: June 8, 2026
Privacy Policy
RISE Performance & Health, LLC ("RISE Performance & Health," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard information obtained through our website (www.riseperformancehealth.com) and through your interactions with our practice.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, address, email address, phone number, and other contact details you provide when submitting forms or inquiring about our services.
Health and Clinical Information: Information you share when seeking or receiving physical therapy, health coaching, running analysis, cupping therapy, or other services at our clinic, including health history, treatment records, and related clinical data.
Website Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages. This data is collected automatically through cookies and similar tracking technologies.
Communication Records: Records of correspondence, including emails and text messages, when you contact us directly.
How Information Is Used
We use the information we collect for the following purposes:
To provide and coordinate physical therapy, health coaching, running analysis, cupping therapy, and related clinical services
To schedule and confirm appointments and follow up on your care
To send appointment reminders and administrative or billing communications
To respond to inquiries and communicate with you about your care
To improve our website and service offerings
To comply with applicable laws and professional licensing requirements
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.
What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.
We do not use cookies to track your activity across third-party websites or serve targeted advertising.
Text Messaging & Mobile Data Compliance
SMS Program Description
RISE Performance & Health, LLC operates an SMS communication program for care coordination purposes only. Text messages sent through this program may include appointment reminders, scheduling confirmations, and administrative or billing communications related to your care. We do not send marketing or promotional text messages.
Opt-In
Consent to receive text messages is obtained through a checkbox on our website contact or intake form. By checking the consent box, you agree to receive SMS messages related to your care and account. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
You may opt out of receiving text messages at any time. Reply STOP to opt out. Reply HELP for help. After opting out, you will no longer receive SMS messages from RISE Performance & Health, LLC unless you provide consent again.
Message Frequency
Message frequency may vary.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details regarding your individual plan.
Carrier Disclaimer
RISE Performance & Health, LLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.
Age Restriction
Our SMS program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.
Links to Privacy Policy
For more information about how we handle your personal information, please review our full Privacy Policy at www.riseperformancehealth.com/privacy-policy.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
RISE Performance & Health, LLC does not sell, rent, or trade your personal information to any third party.
We do not share mobile opt-in information or SMS consent data with any third party for any purpose, including marketing or advertising.
We may share your information in the following limited circumstances only:
Service Providers: With trusted vendors and third-party service providers who assist in the operation of our business — such as scheduling platforms, billing processors, or administrative software — under confidentiality agreements that prohibit the independent use of your information.
Legal Requirements: When required by applicable law, court order, subpoena, or governmental authority.
Healthcare Operations: As necessary for treatment, payment, and healthcare operations, in accordance with applicable federal and state healthcare privacy laws.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information, subject to applicable legal and clinical record retention requirements
Opt out of SMS communications at any time by replying STOP
To exercise any of these rights, please contact us using the information provided in the Contact Information section below.
Data Security
We take reasonable and appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure data storage, access controls, and confidentiality policies governing our staff.
While we work diligently to protect your information, no method of electronic transmission or data storage is entirely secure. We cannot guarantee absolute security but are committed to handling your personal information responsibly and in accordance with applicable healthcare and privacy laws.
Terms & Conditions of Use
These Terms and Conditions govern your use of the RISE Performance & Health, LLC website at www.riseperformancehealth.com and your engagement with our services. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
Use Restrictions
You agree to use the RISE Performance & Health, LLC website only for lawful purposes and in a manner consistent with all applicable local, state, and federal laws. You may not:
Use the website in any way that violates applicable law or regulation
Transmit unsolicited or unauthorized advertising or promotional material
Attempt to gain unauthorized access to any portion of the website or its related systems
Engage in conduct that restricts or inhibits any other person's use or enjoyment of the website
Use the website to collect or harvest personal data about other users
Intellectual Property
All content on the RISE Performance & Health, LLC website — including text, graphics, logos, images, and software — is the property of RISE Performance & Health, LLC or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written permission from RISE Performance & Health, LLC.
Third-Party Links
Our website may contain links to third-party websites for your convenience or reference. RISE Performance & Health, LLC does not control the content or privacy practices of those websites and is not responsible for any information collected or content provided by linked third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Termination
RISE Performance & Health, LLC reserves the right to terminate or restrict your access to our website at any time, without notice, for conduct we believe violates these Terms and Conditions, is harmful to other users or to our practice, or for any other reason at our sole discretion.
Governing Law
These Terms and Conditions and our Privacy Policy are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the State of Washington.
Changes to Terms
RISE Performance & Health, LLC reserves the right to update or modify this Privacy Policy and these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes. We encourage you to review this page periodically.
Contact Information
For questions about this Privacy Policy, these Terms and Conditions, or your personal information, please contact us:
RISE Performance & Health, LLC 2000 Westlake Ave N, Suite 100 Seattle, WA 98109
Phone: (206) 590-0258
Fax: (206) 590-5931
Email: info@riseperformancehealth.com Website: www.riseperformancehealth.com
Business Hours: Monday–Thursday: 7:00 AM–7:00 PM PST | Friday: 7:00 AM–4:00 PM PST